GHD (comprising GHD Group Pty Ltd and its related entities)
collects and holds personal information in the course of its
business from employees, contractors, clients and other
GHD respects and upholds your right to privacy protection. GHD
complies with the Australian Privacy Principles in respect of the
collection, use, disclosure and handling of personal information
This policy details the practices we have adopted to protect
your privacy so that you can understand how we manage the personal
information you entrust to us.
By providing us with information about yourself through this
website, or otherwise, you consent to the collection, use,
disclosure and transfer of that information as set out in this
When do we collect and hold personal
Personal information is any information that can be used to
identify you, and may be collected directly from you, by a third
party you have given consent to disclosing personal information, or
by a credit agency, government or statutory body. We collect and
hold personal information (including contact name, telephone
number, address, email address, occupation, education and
qualifications etc) in a range of contexts:
- when entering into relationships with new clients
- when individuals apply for employment with us
- when individuals register online with the GHD Clientnet™
- when we conduct surveys, community consultation, and
- when passing information between GHD Operating Centres, credit,
law enforcement, and government agencies, and professional services
providers if required.
What do we do with personal information?
We may use personal information:
- to enable us to provide services to our clients
- to communicate information about our services
- for our internal administrative, planning, product development,
marketing and research requirements
- to consider the suitability of applicants for employment with
As part of the provision of services, we may outsource some of
our functions to third parties which may involve the disclosure of
personal information. These third parties will not be permitted to
use the information for purposes other than for which the
information is disclosed. We may disclose your personal information
to GHD offices in countries outside the country in which it was
collected if it is necessary for one of the purposes the
information has been disclosed to us. For example, if you send us
an application for employment, we may send it to our Operating
Centre in Canada to consider whether it may be in a position to
offer you employment. By way of further example, GHD technology
support is provided from the Philippines and for that purpose
personal information may be accessed remotely from the Phillipines.
If we disclose your personal information to an operating centre in
a country other than the country in which it is collected, we will
take all reasonable steps to oversee that protection of your
personal information is not diminished.
We will not use or disclose your personal information that was
collected for a particular purpose for another purpose which you
would not reasonably expect unless required or authorised by law,
without your consent or otherwise consistent with the Privacy
GHD must seek your consent to use or retain your personal
information or disclose it to related or third parties otherwise
Apart from this, your personal information is never shared,
sold, rented or otherwise disclosed except if required by law or
with your consent.
How do we manage marketing and
We send marketing and communication material to you in order to
give you information about our services which may be of benefit to
you. At any time you may opt-out of receiving any communications
from us (other than as required for the operation of our business
e.g. regarding payment of accounts).
How do we use "cookies" and "log files"?
The GHD Clientnet™ website located at http://www.ghdwa.com/ uses log files on
a limited basis to record appropriate access to some project
information by registered users.
We may log IP addresses (i.e. the electronic addresses of
computers connected to the Internet) to analyse trends, administer
the site, track user movements, and gather broad demographic
What do we do to safeguard personal
We will take all reasonable steps to maintain the security of
any personal information we receive. We use a variety of secure
techniques to store and protect your information, including secure
GHD servers, locked file cabinets, firewalls and encryption.
We will only keep your personal information when we consider it
necessary for one of the purposes you have disclosed it. If it is
no longer necessary to keep your personal information, we will take
reasonable steps to destroy or de-identify your personal
How can you access and correct information?
If you wish to access the personal information we hold about
you, or correct, update, or remove personal details please submit a
request to the relevant GHD office, the Integrity Officer, or via
the Contact Us link on our website, and we will respond to you
promptly. We will ask you to verify your identity to ensure that we
do not give information to the wrong person.
Websites operated by us may contain links to other sites
operated by third parties. We make no representations or warranties
as to the privacy practices of any third-party site and are not
responsible for the privacy policies of other sites.
We may change this policy from time to time and will notify you
by posting an updated version of this policy on our website. The
amended policy will apply between us as and when it is posted on
our website.This document represents our policy as at March
complaint regarding the treatment of your privacy by us please
contact a local GHD office, use the Contact Us link on our website,
or contact our Integrity Officer using the details set out below.
Any concerns or complaints will be investigated and responded to
C/- Office of the Company Secretary
Level 15, 133 Castlereagh Street
Sydney NSW 2000